Platten’s fish and chip shop has been proudly operating since 1966, serving locals and visitors alike with warm smiles and delicious food for nearly 60 years.
The three self-catering apartments have been welcoming guests since 2014, while the latest additions (five hotel-style rooms and a junior suite) opening mid July 2025, mark an exciting new chapter in the Platten’s journey.
Platten’s has always been about more than just food or accommodation – it’s a heartfelt family venture that holds deep meaning for both the Plattens and the wider Wells community.
Generations of customers have created memories around the simple pleasure of fish and chips, and the shop’s evolving appearance over the years is part of the town’s story.
Platten’s is right on the Quay overlooking the harbour. Downstairs, you’ll find the iconic Platten’s fish and chip shop, serving up freshly cooked, traditional fish and chips daily.
Upstairs, the business offers a range of accommodation options, including three fully self-catering apartments and, as of 2025, six additional rooms: five hotel-style rooms and one junior suite.
The apartments are designed with everything guests might need for a comfortable stay, while the new rooms and suite offer a stylish and cosy option for couples or anyone looking for a short but memorable break. Several of the rooms and apartments have beautiful views over the harbour.
Together, they offer a true home-from-home experience for families, couples, and solo travellers looking to stay in the heart of Wells.
Wells-next-the-Sea means the world to the Platten family. It’s not just where they work – it’s where they belong.
From the stunning coastline to the close-knit community, Wells is, in their eyes, one of the most beautiful and special places in the UK. They feel incredibly lucky to call it home and take great pride in sharing it with others.
Everything they do is based in the town, and they wouldn’t have it any other way. From the rich history to the charming quay and the friendly locals, the location is a perfect fit for both their business and their values.
Platten’s is proud to be a real London Living Wage employer, a rare standard in hospitality, especially in the fish and chip industry. Staff are not only paid above minimum wage but also benefit from a two-on, two-off working pattern, paid mileage to and from work, and subsidised parking – ensuring a fairer, healthier work-life balance.
Platten’s offers a digital loyalty system through their app. Customers can sign up, collect points with their purchases, and redeem them in-store – a great way to earn rewards while enjoying your favourite meals.
